Client & Learner Reviews

Caroline - Learner

When I decided to change my career I knew that I wanted to have the correct qualifications and support to enable me to start my new business with confidence and knowledge. I am so glad that I chose to study at Positive Pathways, Deb absolutely loves what she does and her excitement and energy shine through in the way that she teaches.

She is there to encourage and guide not only while you are taking her courses but afterwards too, for motivational support, business queries and to talk you through something you might be having a little panic about!

I enjoyed working with Deb so much that I went on to take my levels 4 and 5 with Positive Pathways too and I am now fully qualified in everything the wonderful world of electrolysis has to offer. Her knowledge of the many different lesions is extensive and her clinic is a very calming space with the main brands of electrolysis machines to choose and familiarise yourself with and plenty of models to work on!

If you decide to take your qualifications here not only can you be sure that you are ticking all the correct legislative boxes with your education you will also walk away with the confidence and know-how to build a business with a great foundation and to treat your own clients and make a fantastic difference to their lives.


My first experience with Debbie was very professional and caring. From start to finish she reassured me and put me at ease with her knowledge and compassion.

I highly recommend her treatments; I am so happy with mine that I am booked to have more treatments completed!


Positive Pathways and Deborah have been fantastic since I started my 1st treatment back in August this year. I've tried other treatments over many years. Electrolysis has done what it was supposed to. Always makes you feel comfortable and at ease through the procedure. I would highly recommend them.

Zaynub - Learner

After a 10-year career break, including being a full-time mum of three kids, I wanted to enter the world of work and draw upon my existing skill set. I studied medicine at King’s College London and graduated in 2008 with a BSc. Hons. in Medical Studies. 

Initially, I was prompted my wonderful mother-in-law, Rani, to explore electrolysis. My google search gave me a short list of some training centres and I proceeded to call each one. At first, I was on an information-gathering hunt to just gain some knowledge about the process and how it would all work. Positive Pathways was fifth on my list, I called Deborah Jones and as soon as I had spoken to her I didn’t make any further enquiries. The energy and warmth that I felt from Deb on the phone was incredible.

She was fantastic, full of life and positivity. I booked her training course on the spot and began my fulfilling journey under her careful guidance. I signed up for the VTCT Level 3 and subsequently completed Levels 4 and 5 as well with Deborah. 

Deb explained to me that as I had already studied Anatomy and Physiology in depth at university I was able to start at Level 3. I thoroughly enjoyed my time with Deborah and find her to be an extremely skilled and knowledgeable electrologist and aesthetician. She is always on hand to answer questions and guide me through any challenges. Deborah made the VTCT process straightforward and digestible. She showed me how to better use social media as a platform to communicate my services to the public and highlight my strengths. 

I qualified for Level 3 in November 2019, attained level 4 in Feb 2020, achieved membership with the BIAE (British Institute and Association of Electrolysis) in March 2020 and my Level 5 in May 2021. 

Since I started my home-based clinic in Feb 2020 I now service over 300 clients for electrolysis permanent hair removal and have successfully treated many lesions using my qualifications from my level 4 and 5 courses. I have multiple 5-star reviews on Google and a waiting list of over 60 clients who are keen to start their electrolysis journey with me. I am so grateful to Deborah for all she has done and continues to do to enable me to help so many people with a variety of different problems. She has been truly inspirational, positive and such a key person in my change of direction in life towards having such a rewarding career and improved my outlook. I would heartily recommend positive pathways to anyone who is keen to engage with a massively exciting opportunity. 

Carole Seaborne

Deborah Jones at Positive Pathways is an incredible clinical therapist with a huge amount of knowledge and experience to get your skin looking and feeling healthy and fresh.

Helene Muller

Deborah loves her work and is very good at it. Her treatment is life-changing: six months in and the improvement is fantastic! Highly recommended.

Barbara Roberts

Been into Deborah yesterday felt totally relaxed after she had put my mind at rest as I was nervous about hair removal, but Deborah you are an angel I feel blessed to have been recommended to you and so happy with the results thank you will be using you for other treatments thank you!


Deborah is amazing at her job. She always makes me feel at ease and genuinely cares. She came highly recommended and I was not disappointed!

Mel Goodwin

Delighted to have found Deborah (via BIAE website) Treatment fully explained and has been successful. Has been really good for my self-esteem and I have total faith in her. I wouldn't hesitate to recommend

Debby Ervin

Making the decision to have electrolysis has given me the confidence to talk to people without covering my face to hide my facial hair. after researching members of British Institute & Association of Electrolysis I chose Positive Pathways.  Deborah is friendly and makes you feel at ease but also explains and performs the procedure in a very professional manner. I am really happy with my treatment.

Lynsay Salzman

I'm having quite intense treatment,  so I will be having quite a few , but so far they have been positive,  so I'm really looking forward to seeing the end result, & Deborah us lovely

Roz Adams

I’ve been having SXB electrolysis for some time and was amazed how much gentler the APILIS electrolysis was with the same brilliant results. Really recommend you try it.

Jill Doherty

Excellent electrolysis with Deborah. I've been visiting Positive Pathways for regular treatments and have now gone from plucking those annoying hairs daily to just a 10 minute treatment every couple of months. What a difference. Thank you Deborah.

Lucy Cowell

Debs changed from a sxb to apilus and the results are amazing! The difference between the two machines is so noticeable. Debs explained the difference so I could understand. Service is top notch. Couldn’t be happier with the results as well. Highly recommend!

Rachel Daws Winter

Definitely the place to come if you need warts removing! Cannot thank Deborah enough for removing my wart from my hand with one treatment! Staff are all lovely also and put you at ease from the minute you step through the door. 

Thank you!


Very happy with the outstanding progress made by Deb’s electrolysis services. She is not only technically brilliant, but also friendly, very patient, and a calming influence on a sometimes-nervous customer!

Hazel - Learner

As a nurse of many years, I had the plan to do something new and different in my semi-retirement. I chose to re-train as an electrologist and found Deborah.

I started learning with Deborah during a Covid lockdown - doing all the theory and even learning some essentials for cleanliness, hygiene standards, and preparation over video calls. Deborah was very inventive, ensuring we were ready to start practical learning, as soon as we were allowed to.

Practical sessions were challenging and fun, with Deborah always supportive and encouraging. Since qualifying at level 3, Deborah has supported me to progress my business ideas and I hope to be setting up my own electrolysis business very soon. Then I will be back for level 4 learning.  Thanks, Deborah for sharing all your knowledge

Uzma - Learner

I had zero beauty therapy background but after experiencing the benefits of electrolysis myself, I knew I wanted to use it to help other people. I came across Deborah's number online and gave her a ring. I was curious but I had no intention of training in the immediate future, I thought there would be multiple hurdles before I could study electrolysis. Deborah explained the steps I needed to take and reassured me that she would be with me every step of the way. 

It's crazy to think that in less than 3 years, I have studied and completed Levels 3, 4 and 5 in Electrolysis and Advanced Electrolysis with Deb. Each course was organised with models with a wide range of hair types and skin concerns. We were really able to apply our theoretical knowledge while being given practical guidance in a real-life situation. Deb advised us of products to use, and items to purchase and I was able to play with different brands of electrolysis machines before deciding on my favourite.

It hasn't just been the theory and practical elements of the course Deb provided. She has been my helping hand throughout completing my coursework and as I set up my own electrolysis clinic. I was out in the real world but I wasn't alone - any concern or post-treatment reaction, I would send to Deb in a panic and she would immediately know how to calm me down and talk me through the next steps. The continuous support and mentorship she provides once you have completed the course is invaluable - and trust me, you will be grateful for this every day, I know I am.

Caroline L

Five stars! I can highly recommend Debbie at Positive Pathways. Debbie is professional, knowledgeable and friendly - the perfect combination. I will be going back and will definitely recommend her services to friends.

Annie Hulbert

Deborah is amazing. She adopts a professional attitude at all times. Reassuring her client and explaining procedures. I had a large facial wart and skin tags which were removed and made me look and feel wonderful.

Susan Rose

Deborah is an amazing lady. She cured my facial hair problem in one and a half sessions. I had been having treatment from various other therapists over the years but none of them was effective...Deborah explains everything clearly. She is friendly, welcoming but at the same time a very professional lady. Such an appropriate name was chosen for her salon POSITIVE PATHWAYS...Go there for all your treatments and advice.You will come away feeling very positive. x

Graham Baker

I had a particularly annoying skin tag on the back of my neck and another on my eyelid, that was even more distracting and sensitive. I’d seen all sorts of home remedies, when I started searching online but I wasn’t convinced! I wanted the expert advice so I went to Positive Pathways skin clinic in Welling. It was all very professional with a consultation and everything was explained in detail on how it would work. I’m wouldn’t say I’m in any way squeamish about such things, but I’m very sensitive about anything near my eyes. So, having some skin removed from my eyelid was a little nervy to say the least! But as said every stage was explained clearly and I felt I was in good hands! The process itself was over very quickly and although there was a sort of hot ‘pinch’ sensation, it was relatively quick and stress free! I know they do all sorts of other skin treatments and electrolysis at the clinic and given my experience was excellent I’ve no doubts every other service they provide is 100% Highly recommended!

Lauren Bowen

Deborah is great, friendly and knowledgeable - I felt at ease when having my consultation and treatment. I've used other therapists where my experience has not been ideal so to find Positive Pathways has been a dream. My skin healed wonderfully with no scarring or hyper pigmentation - this is amazing and really shows how experienced she is! Would highly recommend! Nothing to fault here!

David Breaker - Breakthrough Lifecoaching

Debs is a superstar and loves what she does. She has worked very hard to bring the best service to her customers. She cares about the health and wellbeing of her customers so much. She looked after my partner and made a massive difference to their confidence with their skin tags on their face. Highly recommend this place!

Joe Parker

Deb was fantastic, she let me know what to expect on the day and what preparation was required. Once I was there she was very knowledgeable and resolved the issue raised very efficiently.

Deb thanks again for the service you provided.

Claire Cartwright

Deborah is efficient , professional and knowledgeable.  I have been going for a year now and really impressed with the results.  I would not go anywhere else!

Helen Fooks

Thank you Deborah for sorting out my son’s skin tag.  He is very pleased to be rid of it and said it was quick and painless to remove.

Dunja Rombouts

Positive Pathways; there couldn’t be a more perfect name for Deborah Jones’ clinic.

Deborah is the most considered and caring women you’ll even meet, when you book a treatment with her you can expect professionalism to the next level and treated with love.

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